Privacy Policy
Effective date: 7 Jun 2026 · Last updated: 7 Jun 2026
This Privacy Policy explains how Rhovecs collects, uses, and protects your personal data when you use our platform.
1. What We Collect
| Category | Examples |
|---|---|
| Account data | Name, phone number, grade |
| Learning activity | Questions attempted, answers, mastery scores |
| Device & session | IP address, browser type, timestamps |
| Payment data | Transaction ID, plan type (card details handled by Razorpay) |
2. Why We Collect It
- To create and manage your account.
- To personalise your learning path and recommendations.
- To process payments via Razorpay.
- To detect and prevent fraud or abuse.
- To improve the platform using aggregated, anonymised analytics.
3. Who We Share It With
- Razorpay — payment processing only.
- Google Cloud — infrastructure (data stored in India, asia-south1).
- MSG91 — OTP/SMS delivery.
- We do not sell or rent your data to any third party.
4. Data Retention
Account data is retained for the duration of your account plus 12 months after deletion. Payment records are kept for 7 years as required by Indian tax law.
5. Security
We use TLS encryption in transit and encryption at rest. No transmission method is 100% secure, and we cannot guarantee absolute security.
6. Cookies
We use essential cookies to maintain session state. We do not use third-party advertising cookies.
7. Children's Privacy
If you are under 18, we require parental consent before processing your data. Parents may contact info@rhovecs.com to review or delete their child's data.
8. Your Rights (DPDP Act 2023)
- Access — request a copy of your personal data.
- Correction — ask us to correct inaccurate data.
- Erasure — request deletion of your data.
- Grievance — raise a complaint with us or the Data Protection Board of India.
Email info@rhovecs.com to exercise any right. We respond within 30 days.
9. Changes to This Policy
We will notify you by email at least 14 days before material changes take effect.
10. Contact & Grievance Officer
Archana Chimanchode · Rhovecs Technologies (OPC) Private Limited · F1905 PBEL City, Hyderabad, Telangana, 500091 · info@rhovecs.com